Refund policy

Return & Refund Policy

Last Updated: October 15, 2026

We are committed to providing high-quality products and a reliable shopping experience. Please review our return and refund policy before making a purchase.

1. Return Eligibility

We accept eligible returns within 30 days of delivery.

To qualify for a return:

  • Products must be unused and in their original condition.

  • All original packaging, accessories, and components must be included.

  • Proof of purchase must be provided.

  • Return requests must be submitted within 30 days of receiving the order.

2. Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please report the issue within 7 days of delivery through our website's Contact Us page.

Customers may be asked to provide photographs or videos to help verify the issue.

Eligible claims will be resolved through a replacement, refund, or another appropriate solution.

3. Non-Returnable Items

Returns may not be accepted for:

  • Personalized or custom-made products, except where required by law.

  • Items damaged due to misuse or improper handling.

  • Products altered or modified after delivery.

  • Products missing essential components.

These exclusions do not limit applicable consumer rights.

4. Refund Processing

Once a returned product has been received and inspected, we will review the refund request.

Approved refunds will be issued to the original payment method within 5–10 business days.

Additional processing time may be required by the customer's payment provider.

5. Exchanges

Exchanges may be available for products that arrive damaged, defective, or incorrect.

All exchange requests are subject to eligibility and product availability.

6. Return Shipping

Customers may be responsible for return shipping costs when returning an item due to a change of mind.

For verified defective, damaged, or incorrect products, return shipping will be covered where applicable.

Return instructions will be provided after a request has been reviewed.

7. Order Cancellations

Orders can be canceled before processing or shipment.

Once an order has been dispatched, cancellation may not be possible. Eligible orders may still be returned in accordance with this policy.

8. How to Request a Return

To initiate a return, refund, or exchange, please use the Contact Us page available on our website.

Include your order number and a brief description of your request.

Our support team will review your request and provide further instructions.

9. Consumer Rights

Nothing